Account Services Billing Information Requests
An AST chatbot will empower users to efficiently update Bill to (When Bill to contact is updated Reissue invoice), Ship to and Bill to Additional details.
⚠️ Restart/Exit (Mandatory Action)
This is a mandatory action to ensure the billing case is finalized. This option triggers an API to close the corresponding SFDC case; without this step, the case will remain open.
Here are some things I can help you with:
Say "Hello"
Enter "Oracle Account Number"
Any time "Exit", "Restart"
